Benefits:

401(k)
Bonus based on performance
Health insurance

redbox+ Dumpsters is a rapidly growing dumpster rental franchise company in the United States. Our exclusive patented product – roll-off dumpster with two portable toilets attached - combined with our unmatched customer care standards makes us a unique service provider and an industry leader. Our clients quickly recognize and take advantage of the cost savings and efficiencies redbox+ Dumpsters offers.

Benefits/Perks

Training
Career Advancement
401K after one year
Performance based incentives
Health Insurance

Job Summary

The Dumpster Rolloff Office Administrator communicates and coordinates with drivers and customers to assist with problem resolution while on route for residential, commercial, and roll-off lines of business. Handles incoming phone calls/service orders, contacting potential customer leads, resolution of service issues. Uses software to manage order generation, invoicing, pricing structure updates, and same-day ticket routing. Shifts vary with the potential for overtime and Saturday hours depending on particular site needs. This position also handles general office and administrative responsibilities including accounts receivable management, payroll processing/coordination with our accounting company, document management, employee hiring processes, bill payment, and asking customers for 5 star online reviews.

Responsibilities include but not limited to:

Dispatches drivers to dumpster orders, using the information on customer needs, drivers’ locations and loads, and daily factors to balance cost and speed of response.
Communicates with customers and homeowners to ensure customer satisfaction.
Assists in determining the daily driver staffing needed to provide the best mix of responsiveness and productivity.
Handles incoming calls and emails from customers; manages requests for pick-up or container delivery and ensures 24 hr or less service on the majority of requests.
Troubleshoots and resolves potential delivery and pick-up problems before they result in in-service issues.
Business Development

Minimum Qualifications

Customer service oriented
Ability to Multitask
Excellent communication skills via telephone, email, and text
Knowledge of Denver Metro and surrounding areas
General computer skills with the desire and ability to learn software applications
Experience in Business Development and Sales

Desired Qualifications

3-5 years experience in the dumpster rolloff industry
Human Resources experience
Customer call center/inside and outside sales experience
Customer service resolution

Flexible work from home options available.

Compensation: $25.00 - $35.00 per hour

Since winning “Innovation of the Year” at the 2007 International Waste Expo, redbox+ Dumpsters has continued to set the new standard in the waste industry. Delivering two services to each jobsite with our one-of-a-kind U.S. Patented Elite roll-off dumpster, redbox+ Dumpsters, and the franchise owners in each location, continue to redefine the industry. It begins with the redbox+ Dumpsters “Customer Care Standard” which is as unique as the product and individuals that are behind every redbox+ Dumpsters location. This standard of care has been a defining difference when looking at the quality of service provided at every job site. There is a better way in the waste industry, and that way is redbox+ Dumpsters. Discover the difference.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Redbox+ Dumpsters Corporate.

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